Facilities That Move Communities Forward. Now that’s a plus!

L+R Group operates a network of aquatic, leisure, and sporting facilities across regional New South Wales. Each centre is deeply embedded in its local community — delivering programs, services, and experiences tailored to local needs, while upholding the consistent standards of the L+R Group network.

Find a Facility Near You

Frequently Asked Questions

Got a question about one of our facilities? We've answered some of the most common queries to help you find what you need — fast. For more details, visit your local centre’s website.

SERVICE NSW

  • As a Service NSW Provider, we currently accept the following vouchers;

    • Active Kids

    • First Lap

  • To claim and redeem your Active Kids Voucher:

    1. Visit sport.nsw.gov.au/activekids, and read the parent Guidelines and Fact Sheets to learn more about the program. 

    2. Create/Log in to your MyServiceNSW account and Complete an Active Kids application.

    3. You will receive a voucher with a unique ID number for each child you register (available to download, print and email).

    4. Redeem your vouchers by filling out our online form. Please allow up to three (3) business days for your voucher to be processed. The voucher amount will be credited to your account to be used towards your program fees.

    To claim and redeem your First Lap Voucher:

    1. Visit https://www.service.nsw.gov.au/transaction/apply-first-lap-learn-swim-voucher for information on how to apply for your voucher. 

    2. Create/Log in to your MyServiceNSW account to apply for your voucher.

    3. You will receive a voucher with a unique ID number for each child you register (available to download, print and email).

    4. Redeem your vouchers by filling out our online form. Please allow up to three (3) business days for your voucher to be processed. The voucher amount will be credited to your account to be used towards your program fees.

FEES + CHARGES

  • We offer discounted rates for individuals who hold a valid concession card, including:

  • To claim and redeem your Active Kids Voucher:

    1. Visit sport.nsw.gov.au/activekids, and read the parent Guidelines and Fact Sheets to learn more about the program. 

    2. Create/Log in to your MyServiceNSW account and Complete an Active Kids application.

    3. You will receive a voucher with a unique ID number for each child you register (available to download, print and email).

    4. Redeem your vouchers by filling out our online form. Please allow up to three (3) business days for your voucher to be processed. The voucher amount will be credited to your account to be used towards your program fees.

    To claim and redeem your First Lap Voucher:

    1. Visit https://www.service.nsw.gov.au/transaction/apply-first-lap-learn-swim-voucher for information on how to apply for your voucher. 

    2. Create/Log in to your MyServiceNSW account to apply for your voucher.

    3. You will receive a voucher with a unique ID number for each child you register (available to download, print and email).

    4. Redeem your vouchers by filling out our online form. Please allow up to three (3) business days for your voucher to be processed. The voucher amount will be credited to your account to be used towards your program fees.

ACTIVE WORLD CUSTOMER PORTAL

  • You can manage bookings, view schedules, update personal information, check payment history, and track your program progress — all in one place. It’s the easiest way to stay connected with your facility and manage your activity.

  • No problem! On the login screen, click “Forgot Password” and follow the steps to reset it. You’ll receive an email with instructions to create a new password.

GENERAL

  • Twelve (12) years of age.
    As per our Supervision at Public Pools Policy and our Stadium Supervision Policy, a person needs to be 12 years of age to attend without adult supervision.

Let’s Elevate Your Facility’s Performance!

If you’re looking for a strategic, performance-driven approach to facility management, L+R Group is ready to help. Our expertise in data-driven management, compliance, and operational efficiency makes us the trusted partner for local government vendors.