Industry Compliance

Fully Compliant, Industry-Certified, and Risk-Managed

✅ Industry Compliance

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✅ Industry Compliance /

Compliance & Industry Standards

At L+R Group, we prioritise adherence to the highest industry standards to ensure safe and efficient operations across all managed facilities.

Our compliance framework is supported by online incident reporting and tracking and encompasses:

Workplace Health & Safety (WHS) Compliance: Comprehensive risk mitigation training for all staff, ensuring a safe environment for both employees and patrons in general and aquatic environments.
Certifications: Adherence to Australian safety and operational standards, reflecting our commitment to maintaining excellence in facility management.
Audit-Ready Reporting: Transparent and accessible performance data, facilitating seamless audits and fostering trust with stakeholders.

TANDA TEAMS

We’ve streamlined Training & Compliance across our Facilities.

Our TANDA TEAMS framework ensures every employee progresses through clearly defined stages of onboarding and training, aligned with both industry standards and workplace compliance requirements. Each TEAM—such as Training & Onboarding, Kiosk, Lifeguard, Swim Teacher, and Duty Shift—includes essential qualifications, tasks, and training modules that must be completed before staff can be rostered.

This progression model guarantees that no employee can be scheduled without meeting their TEAM’s compliance benchmarks, providing strong controls and oversight. By structuring our workforce through TANDA TEAMS, we ensure every team member is equipped, qualified, and ready to deliver safe, high-quality service across our facilities.

L+R Training Hub

Skill Up. Stand Out.

Empowering Excellence in Facility Management

The L+R Training Hub offers a dynamic range of programs designed to equip facility managers, lifeguards, and aquatic professionals with the skills and knowledge required for excellence. Ensuring that every facility we manage delivers lasting community value.

Accredited Training Courses L+R Group Deliver

This unit describes the skills and knowledge required to provide a first aid response to a casualty in line with first aid guidelines determined by the Australian Resuscitation Council (ARC) and other Australian national peak clinical bodies.
Click here to learn more.
The knowledge and abilities needed to deliver cardiopulmonary resuscitation (CPR) according to the guidelines set by the Australian Resuscitation Council (ARC).
Click here to learn more.
Critical skills and knowledge required to perform safe and effective water rescues across a range of aquatic environments. Designed for lifeguards, aquatic facility staff, and emergency responders.
Click here to learn more.
The following will also be awarded
- HLTAID009 - Provide cardiopulmonary resuscitation
- HLTAID011 - Provide First Aid
- SISCAQU020 - Perform water rescues
- SISCAQU019 - Supervise patron safety in aquatic locations
- SISCAQU021 - Perform complex water rescues
- SISCAQU022 - Provide oxygen resuscitation and therapy in an aquatic environment
Click here to learn more.
The skills and knowledge to deliver foundational swimming squad sessions. Designed for novice swimmers transitioning from "Learn to Swim" programs to mini squads, this course focuses on developing swimming techniques required for competitive progression.
For accreditation details, consult Swimming Australia.

This comprehensive course is ideal for individuals aspiring to teach swimming and water safety skills.
- SISCAQU020: Perform Water Rescues
- SISCAQU024: Teach Water Familiarisation, Buoyancy, and Mobility Skills
- SISCAQU025: Teach Water Safety and Survival Skills
- SISCAQU023: Plan Swimming Lessons
- SISCAQU026: Teach Swimming Strokes
Upon completion, participants will be well-prepared to instruct swimming and water safety programs in aquatic facilities, schools, and community settings.
Click here to learn more.
This course is designed for swimming instructors who hold a current Swimming and Water Safety Teacher qualification (or equivalent) and wish to gain specialized knowledge in teaching infants and toddlers in the pool, up to 4 years of age.
Upon successful completion, candidates will receive a Statement of Attainment certificate.
Click here to learn more.

Proactive Quality Assurance

The L+R Group management team:

Meet weekly with facilities managers to immediately identify and resolve quality issues.
Schedule site inspections.
Get involved in the inspection and remediation process.

Child Safety

L+R Group places the safety and wellbeing of children at the heart of its aquatic programs. With a strong understanding of child safety obligations under the NSW Child Safe Standards and Working with Children Check regulations, the organisation ensures all instructors and staff are thoroughly vetted, trained, and supported.

We use the following resources and systems:

Risk assessments in child safety
Designated child safety officer
Staff training and inductions in child safety areas
Research and resources from Kids Guardians Organisation
Working with children checks
Child safe incident reports

Group sizes are kept intentionally small to ensure personalised attention and enhanced safety, particularly in early childhood classes. Parents and guardians are actively engaged in infant and toddler programs, reinforcing a partnership model that promotes trust and transparency. The company also maintains clear codes of conduct and reporting processes.

Legals

Here you will find essential information regarding our legal disclosures, and guidelines for engaging with our services. Each section provides a brief overview and a link to the full policy for detailed reading. Familiarise yourself with these documents to ensure a clear understanding of our commitments and expectations.

Our Facility Terms and Conditions outline the rules and guidelines for using our facilities.
For comprehensive details, please review the full policy here.
Our surcharge disclosure and payer agreement are located in Family Policies with iClassPro. All members will be asked to review and accept this policy.
To read the surcharge details, please click here.
By signing this legally binding Rock Climbing Release and Waiver of Liability and Acknowledgment of Risk, you agree to voluntarily assume all associated risks and release the Company, L+R Group, from any claims arising from participation in our activities, including those due to negligence.
For the full policy, please click here.
All enrolled players are required to familiarise themselves with and agree to our Stadium Competition Rules + Conditions. These guidelines are designed to ensure fair play and prioritise participant safety.
For a thorough understanding of our policies, please refer to the complete document here.